Cancellation policy

Order Cancellation Policy

We understand that plans can change.

If you need to cancel your order, please contact us as soon as possible at info@herstorygoods.com 

Orders may be canceled only if they have not yet shipped.

  • Once an order has been shipped, it can no longer be canceled.
  • If your order has already shipped, you may be eligible for a return in accordance with our Return Policy.
  • We reserve the right to cancel any order due to product availability, suspected fraud, or pricing errors. If we cancel your order, you will receive a full refund.

We strive to process and ship orders quickly, so we cannot guarantee that cancellation requests received after an order is placed can be accommodated.